Shipping policy

Shipping Policy – JaiDee Grace

Thank you for shopping with JaiDee Grace. We aim to make your shopping experience smooth and transparent, so please take a moment to review our shipping details below.

Processing Time

All orders are processed within 2–5 business days after payment is received.
Once processed, your order is handed over to our trusted suppliers for shipment.

Shipping Time & Delivery Estimates
Because we work with suppliers worldwide, delivery times may vary depending on your location:

United States, United Kingdom, Europe, Australia: 7–21 business days
Asia & Pacific: 7–14 business days
Other International Locations: 10–28 business days

These estimates do not include weekends, holidays, or delays caused by customs.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking link.
Tracking information may take up to 5 business days to update after shipment.

Customs, Duties, and Taxes

JaiDee Grace is not responsible for any customs fees or import taxes that may apply in your country.
Delays due to customs inspections are beyond our control.

Multiple Items in One Order
If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking numbers where applicable.

Delays and Issues
We do our best to meet the delivery estimates provided. However, unforeseen delays can occur due to high demand, courier issues, or supplier stock availability. If you experience a delay, please contact our support team and we’ll assist you promptly.

Contact Us
If you have any questions about your shipment, email us at nimsuaysuay@gmail.com and include your order number.